Jamie Goddard

Jamie Goddard’s consulting approach is based on a collaborative relationship with clients at both the organization and individual levels. Throughout her 15 year consulting career she has developed partnerships with privately-held and Fortune 500 organizations supporting the articulation, alignment and development of individual and team contributions with the strategic objectives of the organization.

Jamie provides a range of consulting services and customized programs to assist organizations, as growth or change demands, in the areas of management, sales, performance management, external and internal client management and negotiation, brainstorming sessions, presentation skills and coaching. In developing a full diagnostic of a client’s needs, Jamie works with all levels of the organization – executive leaders, management, sales and operations - necessary to the design of a results-oriented implementation.

Jamie supports a client’s awareness and understanding of how to enhance individual and organizational effectiveness in a culture. In addition, she helps clients focus on the importance of relationship building to enhancing day-to-day and long term strategic planning and decision-making processes.

Examples Jamie’s engagements include:

• Coaching global key account teams, domestically and internationally, in strategic account sales and management of multi-million dollar accounts, the strategies, relationships and actions necessary to increase revenue and create successful client partnerships.

• Consultation on a three year implementation of a division-wide performance management initiative for Goldman Sachs Technology, including competency-based one-to-one coaching of managers and their staffs, and training and coaching high potential managers. She also held the role of Senior Project Manager, managing the client relationship and deliverables, and served as the coach to 12 other project consultants.

• For a privately-held firm of 125 employees, Jamie conducted an organizational assessment of the quality of company-wide communications. This initiative resulted in employees having a clearer understanding of organizational values, vision and purpose and began to streamline work management processes, enhancing client relationships. For this client, she provided coaching to the principal and all employees.

• At Clairol, she worked with Operations and Human Resources coaching production managers on individual and team written and verbal performance assessment and setting development goals.

• At a major domestic law firm, she is currently coaching senior partners on client-focused account management and business development strategies.

Before becoming a Benchmark Associate, Jamie spent 10 years in sales, sales management and training. For On-Line Software, she created and delivered the training program for the telemarketing sales force. Four years consulting with Learning International provided her with formal experience in program development, where she was instrumental in redesigning their flagship sales training program and was certified in 10 Learning International training programs. Her certifications include: Ken Blanchard, Situational Self-Leadership; Miller-Heiman, Strategic Selling; Wilson Learning, Managing Interpersonal Relationships; Vantage Partners, Strategic Relationship Management (for profit training of Harvard Negotiation Project ).

Jamie has worked with clients such as: TNS/NFO, Claritas, Goldman Sachs, SONY, CPTV, The Women’s Mentoring Network, Aetna, Cigna, Texaco, American National Can, IRI, Claritas, Willard Bishop Consulting, Crohn’s & Colitis Foundation of America, Bayer Pharmaceuticals, Boehringer Ingelheim, Hartford Courant, Johnson & Johnson, and Clairol.

She holds a B.A. in European History from Wheaton College in Norton, Massachusetts. She is conversant in French and Dutch, having spent four years living in the Netherlands. As a volunteer she has mentored women in poverty and is currently a mentor with the Horizons program, working with an inner-city teenager throughout her four years of high school. She has conducted ethics classes at the sixth grade level and is currently working on two children’s books.