Champion International "Think Like a Customer"

"Although I'm still in recovery mode after the intensity of our Champion "Think Like a Customer" offsite, I want to thank you and tell you how enriching it was. Several components of the whole are particularly memorable. Heightened Self-awareness - created by the feedback that everyone was encouraged to give one another and the process by which we work. Spheracle's - starting the day with promise and thought. The mini group-coaching sessions and subsequent reporting to the office managers - uplifting for one office in demonstrating how far it has come; painful for the other in demonstrating the true nature of on-going conflicts. The discussion groups at the end of the day, reiterating some of the "givens" we work with daily, and adding some new and inspired ideas. And most of all, the generally consistent high energy level that you and all of us responding to you maintained through an extremely long day. Though we all arrived back into New York feeling drained, it was just for the evening. I keep waking up in the mornings with my mind spinning out new ways of looking at our collective dilemmas and many possible solutions to them. I am anxious to see where all this leads us. I hope that you will be on hand to witness our progressions, but meanwhile, my heartfelt thanks."

Shelly Claar, Manager, Client Services, Champion International